This training is designed to offer learners an awareness in the principles of good communication and record keeping within a care environment, to ensure effective communication skills and good practice when recording information. The CQC look to this as a key indicator of a good practice in care homes
- People working in care homes, hospitals, community teams, domiciliary agencies and Independent and Voluntary Organisations
- Raise awareness of importance of keeping accurate and defensible written electronic and paper records.
- Understand the purpose and principles behind quality written information.
- Recognise information that is appropriate for recording.
- Identify effective and appropriate ways of presenting information.
- Understand the need for, and limits of, confidentiality.
This course consists of the following topics:
- Written records for health, social and independent care.
- Good practice guidelines.
- What should be documented.
- Making accurate records.
- The use of 'plain English' and minimising the use of jargon.
- Keeping records secure.
- Confidentiality and data protection.
- Principles of the data protection act.
- Defensible documentation.
- The potential consequences of poor record keeping.
- Adaptable to needs
- Please contact
- 1 Day
Everything was useful especially understanding the difference between fact and opinion when writing your daily notes.
I found the training very educational and interesting.
Very clear and concise good style of presentation, relaxed and interesting.